Privacy Policy

Kritya (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

a) Personal Information

When you interact with our website, we may collect personal details such as:

● Name

● Email address

● Phone number

● Shipping and billing address

● Payment information (securely processed through third-party gateways)

b) Non-Personal Information

We may collect non-identifiable data including:

● Browser type

● Device type

● IP address

● Pages visited

● Cookies and usage data This helps us improve website experience and performance.

2. How We Use Your Information We use your information to:

● Process and deliver orders

● Communicate updates, confirmations, or support

● Respond to queries and customer service requests

● Improve our website, services, and user experience

● Send promotional updates (only with your consent)

● Prevent fraudulent transactions

● Maintain internal records and analytics.

3. Sharing Your Information

We do not sell or rent your personal information. We may share information only with:

● Trusted third-party service providers (payment gateways, courier partners, email platforms)

● Legal authorities, if required by law

● Website analytics tools (Google Analytics, Meta Pixel) to understand site behaviour All partners follow strict confidentiality and data protection standards.

4. Cookies & Tracking Technologies

Our website uses cookies to:● Enhance user experience

● Remember preferences

● Load pages faster

● Analyze traffic and performance

You may disable cookies through your browser settings, but some features may not function properly.

5. Data Security

We follow industry-standard security practices to protect your data, including:

● Encrypted payment processing

● Restricted data access

● Secure servers and firewalls While we aim to safeguard all information, no online system is 100% secure.

6. Your Rights

You may request to:

● Access your personal data

● Correct or update information

● Delete your data (subject to legal or operational limitations)

● Opt out of promotional communication Email us at maitry.dipak.patel@gmail.com for any such requests.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content. We recommend reviewing their policies before engaging.

8. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

10. Contact Us

For questions about this Privacy Policy or your data, please contact us.